1. What is an etnVoip Number or etnVoip SIP Server Account?
Virtual Phone Number allowing you to make/receive calls wherever you are
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1. With an etnVoip number you can make and receive (free) calls over the Internet
2. Calls to other etnVoip Numbers are free of charge
3. Calls to a regular (mobile) telephone number are charged at
these low rates
4. Incoming calls are free of charge unless calls are forwarded to a regular telephone number in your
online Control Panel
5. Calls can be made and received on a
webpage, computer with
softphone or telephone with
voice adapter
6.
Read here how you can use etnVoip Numbers for different purposes
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2. What is the price of an etnVoip Number?
Order here
Free of charge if you purchase $5 never-expiring Calling Credit
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1. An etnVoip number is free of charge if you purchase $5 never-expiring Calling Credit
2. Calling Credit can be used to make calls to regular (mobile) telephone numbers and to forward
incoming calls to regular (mobile) telephone numbers
3. Making calls and forwarding calls are both charged at
these low rates
4.
Here you can order an etnVoip Number
5. Once you have an etnVoip Number you can add more Calling Credit to your account
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3. How do I make calls?
From etnWebSoftphone.com, from a computer or from a regular telephone
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You can make calls in one of the following ways:
1.
Visit
etnWebSoftphone.com and login with your etnVoip Number and Password
As long as you keep this page Open or Minimized you can make and receive calls
2.
Download a free softphone (software telephone) from
BestSoftPhones.com and install it
Softphones run in the background as long as your computer is online
3.
Connect a regular (cordless) telephone to the Internet thru a
Voice Adapter
This allows you to make and receive calls when your computer is offline
4.
When you are away from a computer or from your
voice adapter you can call thru any of the
access numbers on
CardlessCallingCard.com
Enter your 7-digit etnVoip Number followed by your 5-digit PIN and you are ready to make calls
Enter the number you want to call as follows:
- etnVoip number (free of charge): enter the 7-digit etnVoip Number
- Number in North America: enter 1 + 3-digit area code + 7-digit phone number
- Number outside North America: enter 011 + country code + area codewithout the first 0 + phone number
5.
Calls answered will be charged at
these low rates
6.
All calls, answered, unanswered, missed and forwarded, can be viewed on
etnVoipControlPanel.com
7.
See each other while talking on
HereYouSeeMe.com
8.
IMPORTANT With this service you cannot reach emergency numbers like
911 and 112 (Europe)
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4. How can people reach me on my etnVoip Number?
From CallMeFromHere.com, from a computer or from a regular telephone
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1.
Please
read here all possibilities how people can call your etnVoip Number
People can reach you thru many 'gateway' telephone numbers around the World
2.
When your incoming call is unanswered or when you are busy, callers can
leave a voice message for you which you receive by email attachment
3.
All calls, answered, unanswered, missed and forwarded, can be viewed on
etnVoipControlPanel.com
4.
See each other while talking on
HereYouSeeMe.com
5.
People calling you cannot see where and how you receive their calls
Please
read here how and where you can receive calls to your etnVoip Number
Again, you can receive calls to your etnVoip Number wherever you want:
On
etnWebSoftphone.com, on your computer with
softphone, on a regular telephone, WiFi phone
or at any regular (mobile) telephone in the World where your incoming calls are
forwarded to
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5.
Rates
Popular countries in US cents/minute:
Australia 3.6c - China 3.1c - France 2.4c - USA 3c
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1.
See here a complete list of our rates to all countries
2.
The same rates apply for
making calls and for
forwarding calls
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6.
Cardless Calling Card
Make calls thru our access numbers (abroad)
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1. You don't need an Internet connection, computer, softphone or voice adapter to make calls at
these low rates to regular telephone numbers worldwide
2. Simply call one of the access numbers on
CardlessCallingCard.com
and enter your 7-digit etnVoip Number
followed by your 5-digit PIN All you need is an etnVoip Number and PIN which you can
order here
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7. Forwarding incoming calls
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1.
You can forward your incoming calls to
A. Any other etnVoip Number (free of charge)
B. Toll-free numbers in the USA (free of charge)
C. Any (mobile) telephone number in the World at
these low rates
2.
If you buy a non-tollfree phone number in most of
these countries you can also forward calls to
D. Non-mobile phone numbers in 36 countries (Unlimited forwarding for $199 Flat Yearly Fee)
E. Windows Live Messenger account
F. Google Talk account
G. Skype account
3.
Read here all details about Call Forwarding
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8. Voicemail to email
People can leave a voice message for you which you receive by email
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1. If your call is unanswered or if you are busy, callers can leave a voicemail for you
2. This voicemail file is sent to your email address as an attachment
3. In your
online Control Panel you can send incoming calls immediately to your voicemailbox
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9. Requirements
What you need to use our service
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To make and receive calls from a webpage, softphone or telephone with voice adapter, you need:
1. Internet connection The faster the better!
You get best voice quality with a broadband (adsl, dsl, cable, T1) Internet connection
Voice adapters
must be connected to a broadband Internet connection
Many
softphones
will work with a slow (dialup) Internet connection (minimum 50 Kbps)
To test the voice quality of your Internet connection, you can visit
CallMeFromHere.com and dial 2892350
2. etnVoip account which you can
order here
3. Client program which can be a
webpage,
softphone or telephone with
voice adapter
4.
NO Internet connection, no computer, no software or hardware is needed if you
A. Make calls thru one of the access numbers on
CardlessCallingCard.com
B. Receive calls by forwarding incoming calls to a regular (mobile) phone number
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10.
Online Control Panel
Control Panel login page
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In the
Online Control Panel you can see the following:
Account Info Change your account information incl. email address where voicemails are sent to
Control Panel See how much Calling Credit is left on your account.
Call History See which calls you made, answered, missed and forwarded,
and what the price/length/date of each call was
Missed Calls See which calls you missed
Call Forwarding Forward incoming calls to other
etnVoip Number(s), to your voicemail or to any telephone worldwide
Change Password Change your Password
White Pages See which other etnVoip users are online and
which persons in the World you can call for free
Rates Check our low rates
Control Panel login page
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